Patients who want to see a provider for a quick visit for a nonemergency medical condition will soon have a new option at Marshfield Clinic when same-day appointing begins Jan. 26 at all centers.
Same-day appointing is available for all established and new patients. If patients call before noon, an appointment that day will be offered. If patients call after noon, a same-day or next-day appointment will be offered.
"Patient experience surveys indicate patients need and want options making it easier to access health care, said Jim Coleman, chief operating officer, Marshfield Clinic. "We're going to give that to them."
Same-day appointments for short or acute care will be available for most Clinic services, including primary and specialty care. Services requiring prior authorization, physicals and consults will be excluded. SDA doesn't replace urgent care.
Requests for same-day appointments with specific providers will be accommodated when possible. Patients occasionally may see providers other than their primary care provider. Same-day providers will complete assessments and treatment plans for acute-care problems.
In some cases, patients will be offered an appointment at another nearby center if there's a scheduling conflict. For example, a patient who wanted to see a Family Medicine provider at Weston Center can be offered appointments at Wausau or Stettin centers, if available.
"We're committed to providing an exceptional patient experience. Being accommodating to patients' busy and ever-changing schedules is a key part of that," said Dr. Laura Nelson, chief medical officer.
For more information about same-day appointments, visit
www.marshfieldclinic.org/same-day, or call the Marshfield Clinic center of your choice.
The Marshfield Clinic system provides patient care, research and education in more than 50 locations in northern, central and western Wisconsin, making it one of the largest comprehensive medical systems in the United States.